Switchboard Connect
A no-fluff newsletter on the what, why, and how of AI & Ops—for operators without billion-dollar budgets.
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Process is the key to making AI work in business AI is finally getting better memory, how Airtable’s new AI tools unlock real-world automation, and AI 2027.
How to rethink processes with AI involved, how IT is evolving in this new era, and a great tool to turn unstructured data into structured data across your business.
Let AI prep your meetings, treat processes like products, and learn how Zapier’s co-founder sees automation unlocking revenue in 2025.
AI Agents in Operations, how to calculate ROI on Automation, and a cool new tool recommendation.
See AI agents in action, why Claude Computer Use is a big deal, and why is "Service-as-a-Software" a phrase everyone is throwing around?
Hello from Main Street Summit! Let's chat HBR + Notion's AI study and how to automate processes in professional services.
What SMBs need to know: AI breakthroughs, AI workflow automation, and the looming SaaS disruption that benefits you.
Chairman of OpenAI on agents, Workflow automation case study, and more.
Automated workflows, Bardeen for personal automations, and Ramp's Q2 AI Spending Report
A framework for your Operational Maturity, Airtable launches automated app building, and you too can pay McKinsey $4m to tell you that garbage cans are good
Picking where to implement AI, Zapier's conference, and questions to ask when picking new software.
HR onboarding automation freebie, AI job fears overblown, small biz AI adoption insights, and easier AI prompting.
